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Superior Technology Solutions · Documented internal case study · October 2026

Incident Identification & Risk Assessment

Part of a single documented investigation of the susienewton.com HTTPS certificate incident.

Situation

A visitor-facing Chrome warning identified a certificate hostname mismatch on susienewton.com (NET::ERR_CERT_COMMON_NAME_INVALID).

Task

Document the issue, assess its impact on visitors, and isolate the responsible hosting and certificate settings.

Action

Reviewed browser warning evidence, domain records, and GitHub Pages custom-domain status.

Result & evidence

A documented incident and focused investigation plan. The exact start time and duration of the fault were not established.

This is an STS-owned website incident, not a third-party client case. Outcomes are limited to the evidence observed during troubleshooting.

Screenshot Evidence Register

Original screenshots have been identified and assigned to this use case. Image files are awaiting repository upload; captions below identify the evidence without presenting unverified image links.

  1. E01 — Chrome browser warning: Not secure (source: image(20261021-012119).png)
  2. E02 — Chrome privacy error page (source: image(20261021-012234).png)

Evidence & Supporting Documentation

Supporting reports are being prepared for publication. Download links will be activated after the original PDF and Word files are uploaded and verified in this repository.

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